Privacy Policy

This Privacy Policy outlines how INTEA SIA, registered under the laws of Latvia, registration number: 40103230518, legal address: Ciekurkalna 2. skerslinija 4 k-1 - 17A, Riga, LV-1026, ("we," "our," or "us") collects, uses, discloses, and protects the personal information of individuals ("users," "you," or "your") in accordance with the data protection laws of Latvia. We are committed to protecting your privacy and ensuring that any personal information you provide to us is handled securely and in compliance with applicable regulations.


Information We Collect
We may collect various types of personal information from you, including but not limited to:
1.1. Personal identification information: such as your name, address, email address, phone number, date of birth, and other contact details that you voluntarily provide when interacting with our services.
1.2. Usage data: information about how you use our website, products, and services, including your IP address, browser type, device information, operating system, and other relevant usage details.
1.3. Cookies and tracking technologies: we may use cookies and similar technologies to collect information about your browsing behavior, preferences, and interests.



Use of Personal Information
We collect and use your personal information for the following purposes:
2.1. Providing and improving our products and services: We may use your personal information to process your orders, provide customer support, and enhance the functionality and performance of our services.
2.2. Communication: We may use your personal information to communicate with you regarding updates, offers, and promotions related to our products and services. You can opt out of these communications at any time.
2.3. Analytics and research: We may analyze your personal information to gain insights into user behavior, preferences, and trends. This information is used to improve our website, products, and services.
2.4. Compliance with legal obligations: We may process your personal information to comply with applicable laws, regulations, or legal requests.
2.5. Content creation: When provided, we may collect and use personal information such as name, last name, position, email address, photo, and video for the purpose of creating and improving an e-learning course for the particular client. This may include, but is not limited to, using your data to personalize course content, track your progress, and provide targeted learning experiences.



Data Sharing and Disclosure
We may share your personal information with third parties in the following circumstances:
3.1. Service providers: We may engage trusted third-party service providers to assist us in delivering our products and services, including but not limited to payment processors, hosting providers, analytics platforms, sound record or video production companies. These service providers are contractually obligated to handle your personal information securely and confidentially.
3.2. While INTEA does not currently engage in processing your personal data in third countries, we reserve the right to do so in the future. If we decide to allow the processing of your personal data in third countries, we will ensure that appropriate safeguards are in place to protect your data in accordance with applicable data protection laws. These safeguards may include, but are not limited to, implementing standard contractual clauses, obtaining your explicit consent, or ensuring that the third country provides an adequate level of data protection.
3.3. Legal requirements: We may disclose your personal information if required to do so by law or in response to valid legal requests from public authorities.
3.4. Business transfers: In the event of a merger, acquisition, or other corporate transaction, your personal information may be transferred to the acquiring entity or merged with another organization.


Handling of Personal data in the Hiring Process
When you apply for a position at INTEA, we collect and process certain personal data, including your CV, cover letter, contact details, employment history, educational background, and any other information you provide as part of your application.

4.1. Purpose of Data Collection: We use the information you provide to:

• Assess your skills, qualifications, and suitability for the position you applied for;
• Conduct reference checks, if applicable;
• Communicate with you about the hiring process;
• Comply with legal or regulatory requirements.

4.2. Data Sharing and Transfers: Your personal data may be shared internally with members of the HR team, interviewers involved in the recruitment process, and managers in the relevant department. We do not share your data with third parties unless required by law or with your explicit consent.
4.3. Data Retention: We retain your personal data for as long as necessary to complete the recruitment process. If your application is unsuccessful, we may keep your data on file for a period of 2 years in case other suitable opportunities arise. You may request the deletion of your data at any time by contacting us at work@intea.lv
4.5. Data Security: We take appropriate measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction.
4.6. Your Rights: You have the right to access, rectify, or delete your personal data held by us, as well as to restrict or object to its processing. To exercise these rights, please contact us at bd@intea.lv.
If you have any questions about how we handle your personal data during the hiring process, please contact us at: bd@intea.lv



Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure.
INTEA is committed to collecting, storing and retaining only the minimum amount of personal data necessary for its intended purposes. Access to any personal data stored is restricted and controlled. INTEA conducts regular security audits to ensure data security and is also ISO certified.



Your Rights
You have the following rights regarding your personal information:
5.1. Access and rectification: You have the right to access and update your personal information. If you believe that any of the information we hold about you is inaccurate or incomplete, please contact our Data Security Officer at bd@intea.lv to make the necessary changes.
5.2. Erasure: You may request the deletion of your personal information, subject to our legal obligations to retain certain data.
5.3. Data portability: Upon request, we can provide you with a copy of your personal information in a structured, commonly used format.
5.4. Opt-out: You can opt out of receiving promotional communications from us by clicking on “unsubscribe” button on the bottom of the page or by contacting us directly to: bd@intea.lv
5.5. Managing of cookies:
Most browsers allow you to view, manage, delete and block cookies for a website. Be aware that if you delete all cookies then any preferences you have set will be lost, including your previously selected cookie preferences. Guidance on how to control cookies for common browsers is linked below.
Google Chrome
Mozilla Firefox
MacOS Safari Desktop or Mobile
Microsoft Edge
For information on additional browsers and device types please see http://www.aboutcookies.org/ or http://www.cookiecentral.com/faq/.

5.6. Managing analytic cookies:
You can opt-out of having your anonymised browsing history within our websites or applications recorded by analytics cookies. We use the following service providers on certain of our websites and you can learn more about their privacy policies and how to opt-out of their analytics cookies by clicking on following links:
Adobe: https://www.adobe.com/privacy/opt-out.html
Google Analytics: https://policies.google.com/technologies/partner-sites
5.7. Submit a complaint: If you believe that INTEA has mishandled your personal information or violated your privacy rights, you have the right to submit a complaint. You can do so by contacting our Data Protection Officer. We take all privacy concerns seriously and will promptly investigate and respond to your complaint. If you are not satisfied with our response, or if you believe that your data protection rights have been violated, you may also have the right to file a complaint with the Data State Inspectorate: Home page | Datu valsts inspekcija (dvi.gov.lv)
5.8. In order to reach out to us regarding any Privacy and Data Protection related questions please write to our Data Protection Officer Darta Birzule, bd@intea.lv


Data Retention
We retain your personal information for as long as necessary, but no longer than 2 years, to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.